ast updated: [11/22/2025]
These Terms & Conditions outline the rules and expectations for using our website and hiring electrical services from Nour Electricals.
1. About Us
Nour Electricals provides electrical installation, repair, inspection, and maintenance services to residential and commercial customers.
2. Quotes & Pricing
All quotations are based on our Online Site Survey information.
Final pricing may change if additional issues are discovered during the visit.
Quotes are valid for 30 days unless otherwise stated.
3. Booking & Cancellations
Bookings must be confirmed through our website or phone.
You may cancel or reschedule up to 24 hours before the appointment.
Last-minute cancellations may incur a call-out charge.
4. Payments
Payments must be made upon completion unless otherwise agreed.
We accept cash, bank transfer, or card (if available).
Late payments may result in additional charges.
5. Service Requirements
Customers must:
Provide safe access to the property
Ensure someone over 18 is present
Provide accurate survey information
6. Warranty
All work is covered by a 12-month workmanship warranty unless stated otherwise.
Warranty does not cover misuse, tampering, or unrelated faults.
7. Liability
Nour Electricals is not responsible for:
Pre-existing faults
Damage caused by faulty appliances
Issues caused by incorrect customer-provided information
We are fully insured and comply with UK electrical safety standards.
8. Website Use
By using our website, you agree not to:
Copy or misuse content
Attempt to access restricted areas
Upload harmful files or data
9. Changes to Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page.