Last updated: [11/22/2025]
At Nour Electricals, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, submit an Online Site Survey, book a service, or contact us.
1. Information We Collect
We may collect the following information:
Personal Details
Name
Email address
Phone number
Address or property location
Job & Survey Details
Photos or videos you upload
Description of electrical issues
Property details relevant to your service
Technical Data
IP address
Device information
Browser type
Cookies and usage data
2. How We Use Your Information
We use your information to:
Provide quotations and electrical services
Respond to enquiries
Improve our services and website
Maintain internal records
Send appointment confirmations or service updates
Comply with legal requirements
We do not sell or share your data with third parties for marketing.
3. Sharing Your Information
Your information may be shared only with:
Qualified engineers working on your job
Payment processors (if applicable)
Legal authorities if required by law
All shared information is handled securely and responsibly.
4. Data Storage & Security
We take reasonable measures to keep your data safe, including:
Password-protected systems
Secure data transmission
Restricted employee access
5. Your Rights
You have the right to:
Request a copy of your data
Ask us to correct inaccurate information
Request deletion of your data
Withdraw consent at any time
Contact us to exercise these rights.
6. Cookies
Our website may use cookies to improve user experience. You can disable cookies in your browser at any time.
7. Contact Us
If you have questions about this Privacy Policy, contact:
📩 Email: Support@nourelectricals.com
📞 Phone: +44 7862 632885
🌐 Website: https://nourelectricals.com